CASE STUDY
Transforming Resident experience in the housing sector with self-service

With the housing sector traditionally laden with inefficient manual and paper-based processes, coupled with a growing trend towards mergers, housing associations are struggling to realise digital transformation projects. 

Discover how we worked with Notting Hill Genesis to design and deliver an agile digital solution that has improved staff efficiency and customer satisfaction whilst significantly reducing costs.

CASE STUDY

Learn how we're helping to transform the housing sector.

pdf_icon_1.png

Greater efficiency

Front-line staff are 30% more time efficient by using their mobile devices
quality.png

Reduced costs

Due to the extensible nature of the backend, the solution is projected to save £2 million in costs
content.png

24/7 access

The solution has been built with all-hours access in mind, delivering 99.95% uptime
Housing Association

KEY INSIGHT

The benefits of moving to the cloud are vast

Since launching the cloud-native application, the housing association has experienced the equivalent of a decades worth of technological progress in just one year.